ASISTS | Knowledge Base

Recent Articles
Attendance Roster Options
There are currently three options for obtaining/providing signed Monthly Attendance Rosters: Print out the "Daily Attendance Class Roster - Month" on paper and have the teacher take attendance on that sheet. The teacher then signs it at the end of ...
Office Hours Sign up
Use this link to sign up for half-hour sessions of one-on-one (agency) ASISTS Support. https://doodle.com/mm/katetornese/asists-office-hours NOTE: These sessions are NOT meant to replace regular email support. If you have a simple question about ...
Difficulty Resetting Password
Users who have saved their ASISTS passwords to their browser, which then auto-fills the login information, may experience difficulty logging in/changing their password. Please note: If you use the “Forgot Password” function, the login will ...
Special Program Editing or Deletion
UPDATE: As of the December 2023 ASISTS update, it is possible for users with Delete permission (admin level) to delete incorrectly entered Special Programs. ****************************** It is not possible for users to edit or delete the Special ...
New User Request Procedure & Information
Password Change procedure/ New User Request instructions: https://docs.google.com/presentation/d/1YDS7N_L4ogiGdxkwyuCCjGYl2zo3iHjo8Lw3uxGA5KM/edit?usp=sharing Single User Request Form: ...

Popular Articles
Student Profile not Loading or Same Student appears
Usually clearing the Cookies and Cache in your browser should eliminate this issue. NOTE: clearing cookies/cache for longer periods of time (7 days or more) is more likely to solve the problem than clearing it for the shorter amounts of time. You can ...
Calculating 90% Post-test Rate
A document showing the process for calculating the 90% Post-test rate of eligible students has been added to the ASISTS Resource Bank in the Funding Reports Resources folder. You can also access the document using this link: ...
Special Program Editing or Deletion
UPDATE: As of the December 2023 ASISTS update, it is possible for users with Delete permission (admin level) to delete incorrectly entered Special Programs. ****************************** It is not possible for users to edit or delete the Special ...
Student Entry Procedure Updates
A recent ASISTS change in response to ISRF entry difficulties has re-enforced the required fields on the Student ISRF entry screen – which some users were bypassing. If you skip any of those fields, including in the educational Background, they ...
Missing Personnel from Primary Instructor Drop-down
In order for a Personnel name to appear on the Primary Instructor drop-down: The “Position” listed for the teacher must include “Teacher” or “Tutor” as part of their responsibilities the teacher’s MOST RECENT status must be listed as “Active” AND ...

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