New User Request Procedure & Information

• Related Articles

• Student Entry Procedure Updates

  A recent ASISTS change in response to ISRF entry difficulties has re-enforced the required fields on the Student ISRF entry screen – which some users were bypassing. If you skip any of those fields, including in the educational Background, they ...

• Difficulty Resetting Password

  Users who have saved their ASISTS passwords to their browser, which then auto-fills the login information, may experience difficulty logging in/changing their password. Please note: If you use the “Forgot Password” function, the login will ...

• Missing Personnel from Primary Instructor Drop-down

  In order for a Personnel name to appear on the Primary Instructor drop-down: The “Position” listed for the teacher must include “Teacher” or “Tutor” as part of their responsibilities the teacher’s MOST RECENT status must be listed as “Active” AND ...

• Special Program Editing or Deletion

  UPDATE: As of the December 2023 ASISTS update, it is possible for users with Delete permission (admin level) to delete incorrectly entered Special Programs. ****************************** It is not possible for users to edit or delete the Special ...

• Calculating 90% Post-test Rate

  A document showing the process for calculating the 90% Post-test rate of eligible students has been added to the ASISTS Resource Bank in the Funding Reports Resources folder. You can also access the document using this link: ...